26 Jan Synergia Opcare advocates for patients
Rick Thomas, CEO of Synergia Opcare based in Raritan, said his new company is going to change the way chronic disease is managed for better outcomes. He said healthcare professionals can now be reimbursed for providing patient education but lack the tools to help patients adhere to their prescribed regimen.
“It takes someone who truly understands chronic disease to create programs and tools to combat it,” said Thomas, a longtime Johnson & Johnson veteran and entrepreneur who recently launched Synergia Opcare.
He touts his firm as having a comprehensive portfolio of tools to assist physicians, hospitals and insurers to keep patients on track with their prescribed clinical plan.
Thomas, a Somerset County resident, said the company is hoping to move into its new office space in Somerville in the spring.
Because of changes to reimbursement via the federal government, Thomas said in a recent press release, chronic care codes were added, allowing healthcare professionals to be reimbursed for patient counseling and education, which is crucial for success in patient adherence.
Thomas said roughly 20 percent of patients follow the care plan provided by their physicians, but he said the remaining 80 percent do not.
“Most want to get healthier, and their physicians certainly want them to … a patient just needs ongoing support when they’re not with their physician to help them stay on track with the physician’s plan, helping them achieve better health, reducing costs with less tests, reduced hospital readmissions, as well as many other costs.
“So physicians, hospitals and insurers hire us to be their patient support team and we implement a comprehensive portfolio of services on their behalf with their patients,” added Thomas.
Thomas explained that as the physician’s, hospitals and Insurer’s Patient Compliance support team, Synergia Opcare implements a portfolio of services with their patients to help them stay on track with their prescribed care pathway plan, resulting in better health for the patient and lower healthcare costs.
“We engage the patient more fully in that plan … walking along beside them and guiding them, providing education materials, phone support, online support and references materials, reminders and technological tools to help them stay informed and stay on track with their coordinated care and key HEDIS (healthcare) metrics. Throughout that process we also provide management tools, updates, reports and alerts to the professionals managing their care,” he said.
Thomas maintains patient engagement increases.
“They become healthier, just as their physicians intended with their care pathway plan. Hospital readmissions are reduced, readmission costs and penalties are reduced, overall cost of care is reduced and improved patient outcomes are achieved,” said Thomas
With a program in place, Thomas said, patients are healthier and this also yields reduced cost through greater patient compliance for those dealing with chronic disease.
“We’re about one thing, increasing patient compliance through enhanced patient-centric coordinated care, because patients want to be healthier, they just need someone to come alongside them and help them along their journey to better health, while we help their professional team accomplish their care goals for them,” Thomas said.
Physicians, hospitals and insurers can contact the company at 908-930-2792 or visit http://www.synergiaopcare.net for more information.
Article featured on http://www.mycentraljersey.com/story/life/wellness/2016/01/26/synergia-opcare-advocates-patients/79347514/ (January 26, 2016)